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1. Shut off the main water valve
Know where your main shut-off is before you need it. Turn it clockwise to close. If the valve is seized, call a plumber immediately.
2. Turn off electricity if water is near outlets
Only do this if you can reach the panel without standing in water.
3. Open taps to drain the lines
Opening the lowest faucet in the home helps relieve remaining pressure and drain water from the pipes.
4. Look for hidden water paths
Water from a burst pipe travels along framing and through ceilings. A leak on the second floor can soak the main floor ceiling and even the basement. Check rooms below the leak for stains, drips or bulging drywall.
5. Arrange repair and drying
A licensed plumber repairs the pipe. A restoration team handles extraction, opening cavities where needed and drying with monitoring.
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